How to Contact Allstate Customer Service

Originally posted on 04/05/2023 @ 4:33 AM

Allstate is a leading insurance provider in the United States, offering a wide range of insurance policies such as auto, home, renters, and life insurance. When you have questions, concerns, or need to make a payment, Allstate’s customer service team is available to help. In this article, we will discuss how to contact Allstate customer service and what to expect when you reach out for assistance.

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Contacting Allstate Customer Service

To contact Allstate customer service, you can call their toll-free number at 1-800-ALLSTATE (1-800-255-7828). Their customer service representatives are available to assist you with your questions or concerns regarding your insurance policy, billing, and payments. The customer service team is available 24/7, making it convenient for you to reach them whenever you need assistance.

When you call Allstate customer service, please have the following information ready

  1. Your policy number: This can be found on your insurance card, policy documents, or within your Allstate online account.
  2. Your personal information: This includes your full name, address, and contact information.
  3. Details about your concern or question: Be prepared to provide specific details about your issue or inquiry to help the customer service representative assist you more effectively.

Alternatively, you can also contact Allstate customer service via their website or mobile app. To do this, follow these steps:

  1. Visit the Allstate website at or open the Allstate mobile app on your smartphone.
  2. Log in to your Allstate account using your username and password.
  3. Navigate to the “Contact Us” or “Help” section.
  4. Follow the prompts to submit your question or concern through their online contact form or live chat feature.


When you need assistance with your Allstate insurance policy, their customer service team is available to help you. By calling their toll-free number, 1-800-ALLSTATE (1-800-255-7828), or contacting them through their website or mobile app, you can receive prompt and professional support to address your questions or concerns. Remember to have your policy number and personal information ready when reaching out to Allstate customer service to ensure a smooth and efficient experience.

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